CREATIVE PROBLEM SOLVING
INTRODUCTION AND OBJECTIVES
Increasing productivity, reducing waste and improving customer satisfaction by satisfaction by developing a process for effectively solving problems.
These benefits and many others are the excellent results to apply the creative problems solving techniques outlined in this training programmed and build a tool kit for your organization.
On completion of this program, participants will be able to define the key concepts associated with creative problem solving and will be able to
Identify the main obstacles that prevent problems from being solved in the organization. Understand the components required for successful problem solving Understand the importance of proper problem solving activity Use problem solving techniques to improve productivity and profitability Explain the benefits of having an effective and proactive approach to solving problem
Programme content
- What is a Problem?
- Why Solve Problems?
- Problem Solving Process
- Problem Solving Techniques
- Problem Solving exercises
- Benchmarking
- Why problem solving fails